Services

Working interstate, moving house, purchasing a kitten or puppy, or simply going on a holiday, we’re here to help take the stress out of getting your beloved cat or dog back by your side.

Whether your pet will be joining us on one of our weekly interstate runs, or travelling a requested local or regional route, you can choose what your pet’s travel experience will involve:

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Ticket Inclusions:

  • We are able to offer a contactless service including complementary pick up and drop off for our  Melbourne customers.
  • Special Vet bedding used in all of our crates to ensure your four legged friend is kept dry
  • Meet our drivers at central meeting spots for interstate pick ups and drops.
  • Your pets will receive lots of love and cuddles, with the opportunity for dogs to stretch their legs along the way
  • Access to our 24/7 emergency support line
  • Receive an SMS and call confirming the estimated arrival time
  • Luxury, climate controlled vans
  • IATA compliant travel crate hire included in ticket. Crates are also available to purchase if required.

The process

From start to finish, everything you need to know about getting your precious companion to where they need to go.

1. Request a Quote

Tell us your pet’s travel requirements and any special needs, medical conditions or concerns.

2. We’ll send you a quote

At this stage, we may request some finer details.

3. Confirm your booking

Follow the payment instructions to reserve your pet’s place.

4. Travel itinerary

We’ll start planning the logistics and prepare your pet’s unique travel itinerary. In this document, you’ll receive everything you need to know about the schedule, rest stops, and crate arrangements and the 24/7 contact line.

5. Travel day is finally here!

Your pet’s chauffeur will arrive (and with treats) to welcome him/her on board. Your precious companion will travel in a fully air-conditioned vehicle that is monitored for their wellbeing. We’ll drive the shortest route with scheduled rest stops to give our tail-wagging passengers a leg stretch.

6. Prompt arrival

Your loyal friend will be delivered home safe to your arms or ready for collection at one of our designated meeting points. We may not hang around too long as we hate to say ‘goodbye’.